Slots / Mobile
This page explains exactly what data virall88 collects when you access the lobby, create an account, or complete a transaction through GoPay, LinkAja, or Bank Transfer — and how we keep that data under your control. Availability of this platform and these terms depends on local law and is valid only in eligible regions.
When you open an account with us, we collect the details you enter — your name, email address, and the payment method you connect, whether that is GoPay, LinkAja, or Bank Transfer. We use this information strictly to operate your account: processing transactions, verifying your wallet connection, and responding to support requests you raise. We do not sell, rent, or share your personal details with third parties for marketing purposes. Session data — pages visited, game sections opened, device type — is collected through standard cookies and used solely to keep the lobby functional and to fix errors you report. Payment transaction records are stored in your account dashboard after login; you can review them at any time without contacting support. We retain account data for as long as your account remains active or as required by applicable law in your region. Where local law requires us to delete data on request, we follow that process. This policy applies to access from Indonesia where local law permits. If you connect a GoPay or LinkAja wallet, the privacy terms of those payment providers also apply independently to their own systems.
Wallet connection data is used only for transaction processing within your account. GoPay's own privacy terms govern how GoPay handles data on their side.
When you link a LinkAja account, the transaction reference is stored in your payment history. We do not store your LinkAja credentials on our servers.
Bank Transfer records — reference numbers and amounts — appear in your account transaction log. These are retained for the period required by applicable local regulation.
Not every action you take online falls under this policy. We want to be clear about the boundary so you know exactly where our obligations begin and where a third party's terms take over. Account access, in-lobby behaviour, and transactions processed through our platform are fully within scope. External services you reach through our pages — including payment provider apps and game studio interfaces — operate under their own separate terms.
Login activity, account creation steps, and session behaviour on the virall88 platform are covered in full. We log access events to detect unusual activity on your account.
Deposits and withdrawals processed via GoPay, LinkAja, or Bank Transfer through our platform are within scope. The payment provider's own privacy policy also applies on their end.
Your interaction with game lobbies, category pages, and studio sections — including Pragmatic Play and CQ9 game tiles — is recorded at session level for platform performance only.
External links, payment provider apps, and game studio platforms you visit independently are outside the scope of this policy. Check each provider's own terms directly.
You have real, actionable options when it comes to the data we hold on your account. Reviewing your transaction records is straightforward — log in, open the account dashboard, and your full payment history is displayed there, including GoPay, LinkAja, and Bank Transfer entries. If any account detail is incorrect — your registered email, your name spelling, or a payment reference — you can raise a correction request through our support channel. We will verify your identity against the account and update the record. If you want to know what data we hold beyond what the dashboard shows, submit a data enquiry to our support team with your registered account email. Requests to delete your account and associated data are handled individually; the timeline depends on what applicable local regulation requires us to retain. Where local law in Indonesia permits deletion, we action it. None of these steps require you to leave the platform — start from your account dashboard after login.
Open your account dashboard after login to see transaction history, session records, and connected payment methods including GoPay and Bank Transfer entries.
Submit a correction request through support with your registered email. We verify your identity against the account before making any change to your stored details.
If you want a full account of what data we hold, contact support with your account email. We respond with what is stored and the basis on which we hold it.
Account and data deletion requests are processed in line with applicable local law. Where Indonesian regulation permits full deletion, we carry it out after identity verification.
If something in this policy is unclear, or if you want to act on any of the rights described above, our support team is the right first contact. Reach us through the channels below with your registered account email ready — it speeds up identity verification and means we can locate your records without delay. All privacy-related requests are handled separately from general account support tickets so nothing gets lost in the queue.
Open the live chat window from any page on the platform. Mention that your query is privacy-related so the agent routes it to the right team immediately.
Send a written request to our support email address shown in your account settings page. Include your registered email and a clear description of your data request.
For transaction records and connected payment method details — GoPay, LinkAja, Bank Transfer — your account dashboard after login is the fastest self-service path.
We approach data handling as an operational obligation, not an afterthought. Cookies on the platform serve two purposes: keeping your session active so the lobby does not reset mid-browse, and logging error events so our team can fix them. We do not use cookies to build advertising profiles. Account security is managed through standard login controls; if you suspect unauthorised access, the account dashboard provides a path to update your credentials and notify support. Data retention follows what applicable local law requires — we do not keep records beyond that period. If this policy is updated, the revised version is published on this page with a clear indication of what changed. You can check the current version here at any time without logging in.
Cookies maintain your active session and log platform errors. We do not use cookie data to build advertising profiles or share it with third-party marketing networks.
Login controls protect access to your wallet, transaction history, and personal details. If you notice unusual account activity, update your credentials and contact support immediately.
We keep your data for the period your account is active or as local regulation requires. Once the retention period ends, records are removed in line with applicable Indonesian law.
When this policy changes, the updated version is published here. The date of the most recent revision is shown at the top of the page so you can tell at a glance if anything has changed.
These are the questions we receive most often about how we handle your data, what rights you have, and how to act on them. If your question is not answered here, reach our support team through live chat or email with your account details ready.
We collect the details you enter during account creation — name, email address, and the payment method you connect (GoPay, LinkAja, or Bank Transfer). Session behaviour on the platform is logged at a technical level for error-fixing purposes only. We do not collect data beyond what is needed to operate your account.
Your account dashboard after login shows transaction history and connected payment methods. For a fuller picture of stored data beyond the dashboard, submit a data enquiry to our support team with your registered account email. We will respond with what we hold and the basis for holding it.
We do not sell or rent your personal data to third parties for marketing. Payment providers like GoPay and LinkAja receive only the transaction reference needed to process your payment, and their own privacy terms apply on their side. We do not share data with game studios like Pragmatic Play or CQ9 beyond anonymous session metrics.
Raise a correction request through our support channel — live chat or email — with your registered account email. We verify your identity against the account record before making any change. Corrections to payment method references, name spelling, or email address can all be handled this way.
We retain data for as long as your account is active or for the period required by applicable local regulation in Indonesia. Once that period ends, records are removed. If you request account deletion, we process it in line with what local law permits and confirm when the deletion is complete.
Go to your account dashboard after login and update your login credentials immediately. Then contact our support team through live chat or email so we can review access logs tied to your account. We handle these reports separately from general queries to make sure they are actioned without delay.